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Disney’s Approach to Quality Service

  • 20 Sep 2018
  • 8:30 AM - 5:00 PM
  • Richland Two Institute of Innovation 763 Fashion Drive Columbia, South Carolina 29223


  • Begins June 5, 2018 (after early bird registration).
  • NOTE: This is a per person charge per group of 5 corporate members. ($2395 total charge per group)

    Begins June 5, 2018 (after early bird registration).
  • Begins June 5, 2018 (after early bird registration)

Registration is closed



Welcomes Disney Institute to

Columbia, South Carolina 

Attention to detail can be the difference between mediocre customer service and world-class memorable experiences that drive repeat business. In this course, you will examine time-tested Disney strategies that help create world-class service. Spend one day with Disney Institute and you'll benefit from our insights on quality service and learn to think differently.

Are you ready to D'think your customer experience?

     You will learn how to:   

  • Determine how you can drive service differentiation.
  • Develop quality service standards.
  • Utilize tools to deliver exceptional service.
  • Learn how to recover from a service failure.


    Register Today!  Space is Limited.

ATD South Carolina Midlands

is proud to be a selected sponsor of

Disney's Approach to Quality Service.

As to Disney artwork/properties: © Disney

Cancellation Policy: Deadline for cancellation of Disney Institute Conference Registration is August 31.

Although Disney Institute is presenting this program, the sponsor of this program, ATD South Carolina Midlands Chapter, and not Disney Institute, is responsible for marketing and promoting this program, and for providing and arranging for the venue, facilities and other items for this program. This includes any food and beverage offered at or in connection with this program. ATD South Carolina Midlands Chapter is not an agent of Disney Institute or its affiliates, and Disney Institute and its affiliates assume no liability relating to the event or for the acts or omissions of ATD South Carolina Midlands Chapter  



Mailing Address:
ATD South Carolina, P.O. Box 512, Columbia, SC 29202 


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