Accountability in the Workplace: A New View
Dr. Iwana Ridgill
Recent surveys by Partners in Leadership indicate that the majority of employees within organizations report that when goals aren’t met, they spend time at work in unproductive behaviors like finger-pointing and blaming others, and they feel powerless to personally affect goal accomplishment. Regrettably, we often don’t focus on accountability unless something goes wrong. Greater accountability individually and corporately can reduce wasted effort and increase the likelihood of success in training, accomplishing goals, and increasing productivity.
Using The Oz Principle: Getting Results Through Individual and Organizational Accountability (Connors, Smith, & Hickman), we’ll look at the four basic steps to achieve accountability and how we , as trainers and human resource professionals, can influence our coworkers and our organizations to embrace a new way of looking at accountability for accomplishment of results.
About Dr. Iwana Ridgill
Iwana Guess Ridgill, Ph.D. is an adjunct faculty member in the Continuing and Corporate Education division at Midlands Technical College in Columbia, SC. She is a Phi Beta Kappa graduate of the Honors College of the University of South Carolina (B.A. English, magna cum laude; M.Ed. Student Personnel Services, Ph.D. Counselor Education), and conducts staff and management development training programs for businesses and organizations in the public and private sectors. She has presented hundreds of programs to professional and civic groups and associations, and speaks often on motivational and job-related topics such as customer service, dealing with difficult co-workers, conflict resolution, and projecting professionalism in the workplace. Her clients include state and federal agencies (SC Dep't. of Public Safety, Dep't of Transportation, Dep't. of Corrections, DHEC, Budget and Control Board; US Department of Justice, Civilian Personnel Office, and the U.S. Attorney’s Office, University of South Carolina are a few examples), technical and community colleges throughout the country, medical associations and hospitals, and various businesses, industries and service organizations. Dr. Ridgill is an oft-requested keynote and workshop presenter at state and national conferences and professional meetings, and especially enjoys topics related to motivation on the job and employee and leadership development. She has been chosen adjunct faculty member of the year three times during her tenure at Midlands Tech.
Contact Dr. Iwana Ridgill