In many organizations, accountability is applied negatively often leading to a culture of victimization, lack of engagement, and compromised results. Join Jeff Gossett, CEO of Tailwinds Consulting, and certified Organizational Development Consultant, as he explains how to create a culture of accountability and engagement.
During this workshop participants will learn to overcome victimization and create a culture of positive, internal accountability where associates act as owners and willingly provide discretionary effort.
Join us as we:
- Identify the level of accountability/ownership of the average workforce.
- Explain the relationship between Accountability, Engagement, and Discretionary Effort.
- Define external and internal accountability and how they impact culture and performance.
- Explain how negative, external accountability leads to a culture of victimization and lack of accountability.
About Jeff Gossett
Jeff Gossett , CEO of Tailwinds Consulting, is a certified Organizational Development Consultant and has been praised as “innovative,” “results-oriented” with a proven ability to develop and manage comprehensive workforce optimization processes.
He received his masters in Human Resource Development from Clemson University and has trained and developed thousands of employees — from hourly associates to executives — in a variety of industries and also led organizational development and training for 5 international companies. He spent 17 years with Bowater, now Resolute, where his training department was a two time recipient of Training magazine's "Top 100" training organization award.
The focus of Jeff’s work is to help companies create a culture in which you hire the right people, ensure they are competent to perform at the highest level, provide timely performance feedback, have a consistent mission woven throughout your organization, and engage and motivate associates to deliver results above and beyond expectations.
Jeff’s system was the catalyst behind his book, "Ensuring Workplace Competence" (TAPPI Press, 1996), which many organizations have used as the blueprint to develop their operations' skills training process.
Jeff is passionate about helping small and medium size businesses in and around the Upstate area flourish and create sustainable success.